关注微博微信丨-
客服中心
-
工作时间（德国时间）
周一至周五09：00-17:00
Note:
1、We will give you parcel this day if receive your payment before 3.pm; after three pm., then we will give you the next day. The Validity of the parcel is a month from we give you parcel or that the Date of shipment you write in order.
2、Pls check the parcel after received , if you have any question pls contact with us before 5.pm.this day. Once generated, the parcel can not be changed the next day.
Premium (priority) business parcels, parcels within seven working days from the date of dispatch to reach the Beijing Customs, and then sorting by the China Post in Beijing, sent around, and then spend 2 to 3 working days, the general area (remote region) the delivery time is about 10 days, while ordinary DHLPaket is about 15 working days.
All packages contain 500 European insurance, with the shipment number, you can check package status, it is delivery in accordance with the address.
All packages contain 500 European insurance, with the shipment number, you can check package status, it is delivery in accordance with the address.
Contact：
Tel： 0049 89 416159057
Tel： 0049 89 416159057
0049 89 416159012
004989 4161590101
0049 89 416159028
Fax：0049 89 416159030
Account:
Bank:Deutsche Bank
Konto Inhaber: KaiYuan GmbH
Konto Nr.: 511296603
BLZ: 70070024
Bank:Deutsche Bank
Konto Inhaber: KaiYuan GmbH
Konto Nr.: 511296603
BLZ: 70070024
International account:
IBAN: DE70700700240511296603
BIC / SWIFT-Code: DEUTDEDBMUC
Zweck :pls write in your order number
IBAN: DE70700700240511296603
BIC / SWIFT-Code: DEUTDEDBMUC
Zweck :pls write in your order number
Price list：
| Germany-China | ||
| Weight |
DHL Premium (10 working days)
|
DHL Economy (15 working days) |
|
1Kg
|
29€
|
28€
|
|
2Kg
|
31€
|
29€
|
|
3Kg
|
33€
|
31€
|
|
4Kg
|
35€
|
32€ |
|
5Kg
|
37€
|
33€
|
|
6Kg
|
39€
|
34€
|
|
7Kg
|
41€
|
35€
|
|
8Kg
|
43€
|
37€
|
|
9Kg
|
45€
|
38€
|
|
10Kg
|
47€
|
39€ |
|
12Kg
|
51€
|
41€ |
|
15Kg
|
57€
|
45€ |
|
20Kg
|
67€ | 51€ |
|
25Kg
|
77€ |
57€
|
|
30Kg
|
87€ |
63€
|
|
Germany-USA,Canada
|
||
|
Weight
|
Kaiyuan DHL Premium（7-9days）
|
Kaiyuan Economy（10-15days）
|
| 5Kg | 52€ | 39€ |
|
10Kg
|
80€
|
47€
|
| 15Kg | 107€ | 55€ |
|
20Kg
|
132€
|
63€
|
|
30Kg
|
182€
|
79€
|
|
Germany--Australia,New Zealand
|
||
|
Weight
|
Kaiyuan DHL Premium（7-9days）
|
Kaiyuan Economy（10-15days）
|
| 5Kg | 52€ | 39€ |
|
10Kg
|
80€
|
47€
|
| 15Kg | 107€ | 55€ |
|
20Kg
|
132€
|
63€
|
|
30Kg
|
182€
|
79€
|
|
EU(Except Switzerland, Norway, Vatican…)
|
||
|
Weight
|
Kaiyuan Price
|
DHL official offer
|
|
10Kg
|
24€
|
|
|
15Kg
|
26€
|
|
|
20Kg
|
29€
|
|
|
25Kg
|
31€
|
|
|
30Kg
|
34€
|
|
|
Switzerland, Norway, Vatican
|
||
|
Weight
|
Kaiyuan DHL Premium（2-3days）
|
Kaiyuan DHL Economy（5-8days）
|
|
10Kg
|
38€
|
25€
|
|
15Kg
|
46€
|
28€
|
|
20Kg
|
53€
|
32€
|
|
30Kg
|
68€
|
38€
|
|
Germany
|
||
|
Weight
|
Kaiyuan Price
|
DHL official offer
|
|
10Kg
|
5€
|
|
|
30Kg
|
10€
|
|
Note:
1、Our company is only to provide preferential DHL parcel, DHL or Post successfully received your package,pls contact with DHL, strict compliance with the customs of the two countries and Germany DHL on parcels requirements, such as the prohibition of dangerous goods by posted, parcel size and weight restrictions.
2、Parcel once generated, whether by posted or not , you can not refund.
2、Parcel once generated, whether by posted or not , you can not refund.
3、Sent to Taiwan, Russia, the parcel shall not exceed 20kg.
The DHL Premium information :
1、Box size and purchase:
A parcel corresponds to a box
Box size : minimum can not be less than (dimensions) 15x11x1cm, not exceed the maximum 120x60x60cm;
Boxes can be purchased at IKEA, OBI, Baumarkt, Ebay.
2、Control weight strictly
3、item description
Please fill in the custody of the amount of the item description (if you do not fill, we will default to 100 European and goods description: Private present & artikel)
Individuals sent from or sent to Hong Kong, Macao and Taiwan regions, items, each limit is 800 yuan RMB; sent from or sent to other countries and regions, items, limit of 1000 yuan RMB.
4、Check package status:
Shipment No.is 12 digits: 960XXXXXXXXX, please click this link to query parcels state: http://www.dhl.de/dhl?xmlFile=4037
Parcels through the Germany customs will generate UPU code, enter this code to the following link you can check the parcel status in English
